Bed Spray

Water, Neroli Floral Water, Alcohol, Polysorbate 20, Essential Oil Blend (Lavender, Vetiver, Chamomile, Cedarwood)

Exchanges or return and refunds are accepted if:

• You believe the product is faulty/defective in any way (colour, texture, smell)

• You experience a skin reaction

• The packaging arrived damaged

This way your Alma product(s) can be returned to us for a refund or exchange under the following conditions: 

1. Products must be unopened and in the original condition;

2. Products must be sent back within 7 days from original receipt of goods; and

3. Your proof of purchase / tax invoice must also be included in the return.

Failure to meet with these conditions will result in an exchange or refund being denied.

The total value of the refund will equal the payment made for the goods purchased, excluding freight and any other relevant fees, including Customs or Import fees, if any.

 

Please e-mail alma.bodyandsoul@gmail.com with your name and order number, reason for return and photos is necessary. Instructions for returning the item(s) will be replied through e-mail.

Regrettably, we cannot offer a refund or exchange for change of mind and once the product has been opened and used unless the product is faulty or defective, or has caused a skin reaction. 

If you believe the product is faulty/defective in any way (colour, texture, smell), or if you experience a skin reaction, you may request an exchange of opened product.

Alma Body & Soul will exchange a faulty/defective product if it is found there was a production error. If it is found that the product is faulty, the product will be replaced (the same size and value of the original product ordered) and the exchange shipping costs will be on us.

We strive to get your Alma products out you as quickly and cost effectively as possible

That’s why shipping is FREE OF CHARGE with any orders over $60, and all attempts are made to deliver next business day in Metro Perth, and within two business days to metro Australian areas outside of Perth.

We ship all Australian orders through Australian Post Express Shipping service. This allows for the quickest possible shipping times and the cheapest rates, allowing us to offer flat rate shipping under $60 of $12

All orders are tracked and require signature on arrival. If you are not available to sign for your parcel a calling card will be left. Just get in contact with them and they will redeliver and can leave the goods without a signature with your approval.

We ship international orders using the AusPost International service, and regularly ship packages all over the world. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Please contact us directly if your destination is not available at checkout.

If your order is missing an item or contains a damaged product please email us at alma.bodyandsoul@gmail.com. Please have your order number available

A sublte, elegant scent with a super calmimg effect 

Size: 190ml